Tortilleria Clerk

Food City
9020 W. Thomas Rd.
Phoenix, AZ 85037
Store 154

Tortilleria clerks provide customer satisfaction by mixing, manufacturing, baking, frying and displaying delicious flour and corn tortillas as well as tasty snack items.
Some Job Responsibilities include:

  • Engaging with customers through smiles and greetings, offering product information, providing selling suggestions and active sampling and always giving a genuine thank you.
  • Mixing masa for tortillas.
  • Manufacturing and packaging tortillas and tostada shells and snack items like toasted corn chips and duros.
  • Ensuring all manufacturing and cooking facilities meet proper food safety guidelines.
  • Maintaining adequate stock levels to ensure adequate production of tortilleria products.
  • Merchandise tortilleria products on shelves, merchandisers and floor displays.
  • Maintaining a positive and friendly attitude towards customers and fellow team members.
  • Understanding proper product preparation and merchandising techniques and procedures,
  • Keeping clean neat and orderly work areas, including a well swept production area.

Performs other duties as needed or assigned by management. Must be at least 18 years old. 

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time;
This description reflects management’s assignment of essential functions; it does not proscribe or restrict the tasks that may be assigned;
This job description is subject to change at any time

Employer provides reasonable accommodations to a qualified employee that does not impose an undue hardship on the employer.

Ability to:


  • Remain helpful, tactful and courteous at all times.
  • Work quickly and efficiently, sometimes with little direction, to accomplish assigned duties.
  • Add, subtract, divide, multiply and perform other basic business math calculations.
  • Learn and use proper food safety and sanitation polices.
  • Be dexterous enough with hands and fingers so as to be able to bag tortillas and use necessary department equipment.
  • Communicate openly and professionally through appropriate body language, facial expressions and speech, also communicating in writing when necessary.
  • Listen to and understand verbal and non-verbal communication of customers and fellow members.
  • Stand for long periods of time, bend and twist, and frequently lift and/or maneuver merchandise and supplies weighing 30 – 50 lbs.
  • Work in the hot tortilleria department next to the tortilla maker/oven.
  • Work with flour products, spices, flavorings, sauces and oils.